Frequently Asked Questions
Everything you need to know about your Lilac St. experience.
How long do the lash extensions typically last?
Our DIY lash extensions are designed to last between 5 to 10 days with proper application and care using our specialized adhesive.
Are Lilac St. lashes reusable?
Yes, our lash clusters are high-quality and can be reused multiple times if cleaned gently with a lash-safe cleanser after each use.
What is your shipping policy?
We offer standard shipping across the US, typically arriving within 3-5 business days. International shipping options are also available at checkout.
Can I wear makeup with my lash extensions?
Absolutely! You can wear makeup, but we recommend avoiding oil-based products near the lash line as they can break down the adhesive bond.
What is your return policy for beauty products?
Due to the hygienic nature of our products, we only accept returns on unopened and unused items within 30 days of purchase.
Are your products cruelty-free?
Yes, Lilac St. is committed to ethical beauty. All of our lashes and adhesives are 100% cruelty-free and vegan.